Bitpie Wallet Can't Connect to the Network? Try These Practical Tips!

June 05, 2025

The use of Bitpie Wallet is becoming increasingly common among cryptocurrency enthusiasts. However, users may sometimes encounter situations where they are unable to connect to the network. This issue not only affects asset management but can also cause user anxiety. This article will delve into the reasons why Bitpie Wallet may fail to connect and provide some practical troubleshooting tips to help users quickly restore their wallet connection.

1. Basic Knowledge of Bitpie Wallet

Bitpie Wallet is a multifunctional digital currency wallet that supports a variety of mainstream cryptocurrencies. With this wallet, users can securely store, transfer, and trade these digital assets. As a non-custodial wallet, Bitpie Wallet perfectly embodies the user's control over their assets, making it more favored by users.

Bitpie Wallet Can't Connect to the Network? Try These Practical Tips!

2. Common Reasons Why Bitpie Wallet Cannot Connect to the Network

When using the Bitpie wallet, users may encounter issues with being unable to connect to the network. Here are some common reasons:

Network issueThis is the most common reason why Bitpie Wallet cannot connect. Unstable Wi-Fi, poor mobile data network signal, or network operator failures can all lead to connection failures.

Wallet version issueIf there is an outdated version of the Bitpie wallet, it may cause connection issues. Therefore, it is crucial to ensure that the wallet is updated to the latest version.

Interference from firewall or security softwareSome security software or firewalls may block Bitpie Wallet's network access, resulting in connection issues.

Server issueThe backend server of the Bitpie wallet may experience issues or undergo maintenance, causing users to be unable to connect normally.

Device setup issueSettings or issues with certain devices may also affect Bitpie Wallet's network connection, such as VPN or proxy settings.

3. Practical Tips to Enhance Your Ability to Connect to Bitpie Wallet

To ensure that the Bitpie wallet can connect to the network smoothly, users can try the following specific tips:

Check the network connection

Confirm the stability of Wi-Fi or mobile data.First, ensure that the device's network connection is functioning properly. You can try accessing other websites through a browser to confirm whether the network is working normally.

Restart network deviceRestarting the router or mobile data may resolve potential network connection issues.

Can I update the Bitpie Wallet app at any time?

Regularly check for updates:Open the Bitpie wallet, go to Settings or the App Store, and check if there is an available update. If there is, please update the app as soon as possible to ensure you are using the latest security protocols and features.

Check firewall and security settings

Adjust security software settingsIf you are using antivirus software or a firewall, check the settings to ensure that Bitpie Wallet is allowed network access. If it is blocked, modify the settings to allow the application to access the network.

Change DNS settings

Use public DNS serversChanging the device's DNS settings to public DNS (such as Google's 8.8.8.8 and 8.8.4.4) can enhance network connection stability.

Temporarily disable VPN or proxy.

Check VPN or proxy settingsIf you are using a VPN or proxy, you can temporarily disable them and try connecting again. VPNs can sometimes affect the normal operation of applications, especially when connecting to cryptocurrency services.

Frequently Asked Questions

Why does my Bitpie wallet always show "unable to connect to the network"?

It could be due to an unstable network, an outdated wallet version, or a firewall blocking the application's network access. It is recommended to check these issues one by one.

How can I get the latest version of the Bitpie wallet?

Open the app store, search for "Bitpie Wallet," and click update. If it is already the latest version, the system will notify you.

Can Bitpie Wallet fail to connect due to server issues?

Yes, the wallet service platform may undergo maintenance or experience malfunctions. It is recommended to closely follow official announcements or social media updates.

Why does using a VPN cause Bitpie Wallet to be unable to connect?

Some VPNs may alter network routing, causing Bitpie Wallet to be unable to communicate with its servers. It is recommended to disable the VPN when connecting.

How can I confirm whether my network is functioning properly?

You can try accessing other websites or apps using your phone or computer to check. If none of them can connect, it may indicate a problem with the network itself.

If I am unable to resolve the issue, who should I seek support from?

If the above methods still do not work, it is recommended to visit the official support page or community forum of Bitpie Wallet to seek advice from the official team or experienced users.

V. Precautions

When using the Bitpie wallet, users should remain vigilant and ensure the security of their network environment. Try to avoid conducting large transactions over public Wi-Fi to prevent network attacks. Additionally, regularly back up your wallet's mnemonic phrase and private key to ensure that you can recover your assets in case of unexpected events.

With the above tips and suggestions, we hope to help users successfully resolve the issue of Bitpie Wallet being unable to connect to the network. By maintaining good usage habits and regularly maintaining and checking the wallet application, you can ensure the security and peace of mind of your digital assets.